QuickBooks is an accounting software that can keep track of every financial operation that a business performs on a daily basis including payroll. It also takes care of the taxes if you opt for an automated tax filing service. Unfortunately, QuickBooks is also prone to errors that can surface anytime while using it and one such instance is updating the payroll. Sometimes, while getting the payroll updates QuickBooks update error 15212 appears on the screen and halts the process. If this is also the same reason why you are unable to get the payroll updates, go through this blog to find out what causes it and how to fix it.
You can fix error 15212 by implementing the solutions in this article or can dial +18557380359 to get in touch with our support team for troubleshooting assistance
Top Reasons Why You Get Error 15212 in QuickBooks Desktop
Here are some of the top reasons due to which the payroll update operation in QuickBooks might be affected by error 15212.
- You are trying to download the updates in multi-user mode.
- You haven’t renewed your payroll subscription due to which QuickBooks can’t connect to the payroll servers.
- The shared download is enabled, but the location where the update file is set to be saved is not mapped, or QuickBooks doesn’t have permission to access it.
Solutions to Instantly Fix QuickBooks Payroll Update Error 15212
Some instant ways to fix error 15212 in QuickBooks Desktop are mentioned below.
Solution 1: Switch QuickBooks Desktop to Single-User Mode and Disable Share Download
Follow the steps below to set switch your QuickBooks Desktop to Single-User mode and disable the shared download option.
- Restart your Windows OS and launch QuickBooks Desktop.
- Select Utilities from the File menu and select the option to stop hosting multi-user access.
- Select Update QuickBooks from the Help menu at the top.
- Click ‘Options’ and then ‘No’ for shared download.
- Hit ‘Save’ and then ‘Close.’
- Retry to update payroll in QuickBooks to check if this solution has resolved error 15212.
Also Read: How To Fix QuickBooks Error Code 3008 An Invalid Certificate
Solution 2: Try to Download the Updates in Safe Mode
This error can also be fixed by downloading and installing the payroll updates in ‘safe mode.’ In safe mode, only the essential Windows services run and the chances of interruption from other applications becomes nil.
- Press the Windows key on your keyboard and select the option to shut down the Windows.
- Restart the computer while continuously tapping the F8 key on your keyboard.
- Relaunch QuickBooks and try to download and install the payroll updates to check if running Windows in safe mode helps resolve the error.
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Conclusion
This blog explains all you need to know about QuickBooks update error 15212. You now know why you get this error and what needs to be done to resolve it. We hope that the solutions in the blog are easy to implement and they helped you resolve the error in no time. If you’re still dealing with the same issue updating the payroll, get in touch with our support team at +1.855.738.0359